Frequently Asked Questions
A: Oldham Citizens Advice Bureau is committed to safeguarding your privacy, while providing a high quality of service. We will treat your personal information as confidential and your details will not be given or sold to anyone. We will use any information collected online to help us understand more about how our site is used by visitors, and to develop and enhance our services to you. When you provide Citizens Advice with personal information, for example, when using the volunteer request forms or job application forms, we take steps to ensure that your information is treated securely.
Oldham Citizens Advice Bureau makes every effort to ensure the security and integrity of emails on our systems. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information after we’ve received it, we cannot ensure or guarantee the security of information when it is being transmitted.
Note: This privacy policy only covers the Oldham Citizens Advice Bureau website, other links within this site to other websites are not covered by this policy. Once you have accessed another website via one of our links you will be subject to the security and privacy policy of that site.
A: Oldham Citizens Advice Bureau is a charity and most advisers are volunteers. This often means that demand for our services is over-stretched. Advice is available online at all times from
Adviceguide.
A: We don't have the resources at present to offer advice by email. Also, there are security issues surrounding emails which could compromise confidentiality and we are committed to safeguarding your information.
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